PRIVACY POLICY

Eutelsat is committed to protecting your privacy when using our websites. The following information explains how we process your personal data, so that we can best meet your needs as a business, while protecting your rights as an individual.

Eutelsat will not collect your personal data, whether name, e-mail, telephone number, etc. unless you choose to give it to us, for example, when subscribing to a newsletter, or contacting us with a query.

Should you provide us with any personal information, it will be used by Eutelsat to treat your request and, unless you opt out, to send you commercial communications on our latest news, market research, thought leadership and the events of Eutelsat S.A. and its subsidiaries.

Eutelsat processes personal data for our legitimate business interest to send relevant commercial communications. Without your data, we will not be able to provide you with access to this type of information. 

The processed data is made available to Eutelsat S.A. marketing and IT support teams, the marketing departments of our subsidiaries in Italy, Poland, China, Mexico, UAE and Jordan, for contacts located in those countries respectively, and our service provider Salesforce Pardot who hosts the data in the United States. Since some of these countries do not ensure an adequate level of data protection, transfers are governed by the standard contractual clauses adopted by the European Commission. If you wish to obtain a copy of these clauses please email dpo@eutelsat.com.

Data is retained for a period of three years following the date it was collected, or from your last contact with us.

If at any time you would like us to stop using your personal data, please contact us at dpo@eutelsat.com.

You have the right to access, modify or delete your data, object to or restrict processing. You can also give instructions on what should happen to your personal data after your death. You can find out more about your rights below:

Right to Access: you can ask for a copy of your personal data processed by Eutelsat S.A.;

Right to Modify: if you believe that your personal data is inaccurate or incomplete, you are entitled to request that it is corrected or modified;

Right to Delete: you can ask for the deletion of your data under certain conditions, for example if you think that your personal data is no longer required;

Right to Object: you can object to the processing of your personal data on grounds relating to your particular situation;

Right to Restrict: you can request that the processing of your personal data be restricted:

1. If you contest the accuracy of your personal data;
2. If the processing is unlawful and you oppose the erasure of such data;
3. If you believe that Eutelsat S.A. no longer needs your personal data but such data is still required by you for the establishment, exercise or defence of legal claims; or
4. If you have objected to the processing of this data;

Post-mortem instructions: you are entitled to give instructions on how your personal data will be preserved, deleted and communicated after your death.

To exercise any of these rights please email us, enclosing a copy of your ID, at the following address: dpo@eutelsat.com.

You can also file a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés - CNIL), at www.cnil.fr.

This page was updated on 10 August 2021. Please check this page regularly to be sure you have the latest version of our Privacy Policy.